shipping & return
Policy
We accept returns within 3 days of delivery. Items must be unused, in original condition, and in original packaging with proof of purchase.
Final sale items, gift cards, and custom or personalized products are not eligible for return.
If your item arrives damaged or defective, contact us within 3 days for a replacement or refund.
Refunds are issued to the original payment method after inspection. Shipping costs are non-refundable.
To start a return, email secretsfromthehorn1@gmail.com with your order number.
A forgotten place, reawakened.
Inspired by the sacred temple of Arca, ORLANCE reimagines skincare through earth-born formulas.
Frequently Asked Questions (FAQs)
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Where ancient skincare rituals meet modern simplicity. Secrets from the Horn brings the forgotten beauty traditions of East Africa into the now - offering products that are pure, purposeful, and deeply rooted in nature’s rhythm.